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What warranty does Velorbis offer?

Velorbis warrants that our bicycle frames will correspond with their specification at the time at delivery and will be free of defects in workmanship and material, for a lifetime period from the date of purchase. We warrants that our bicycle forks will correspond with their specification at the time at delivery and will be free of defects in workmanship and materials, for a period of 5 years of the original owner from the date of purchase. Velorbis likewise, warrants all other original bicycle components,
will correspond with their specification at the time at delivery and will be free of defects in workmanship and material, for a period of 24 months of the original owner from the date of purchase.


Velorbis shall be under no liability in respect of any defects arising from fair wear and tear, wilful damage, negligence, abnormal working conditions, failure to follow the assembly instructions, misuse or alteration or repair of the goods without Velorbis' approval;  the above warranty does not extend to parts, material or equipment not manufactured by Velorbis, in respect of which customers shall only be entitled to the benefit of any such warranty or guarantee as is given by the manufacturer to the Velorbis.

Any claim which is based on any defect in the quality or conditions of goods or their failure to correspond with specifications shall (whether or not delivery is refused by the customer, be notified to Velorbis within 2 days from the date of delivery or (where the defect or failure was not apparent on reasonable inspection) within a reasonable time after discovery of the defect or failure.
If delivery is not refused, and the customer does not notify Velorbis accordingly, the customer shall not be entitled to reject the goods and Velorbis shall have no such liability for such defects or failure, and the customer shall be bound to pay the price as if the goods had been delivered in accordance with these conditions.

Where any valid claim in respect of any of the goods which is based on any defect in the quality or condition of the goods or their failure to meet specification is notified to Velorbis in accordance with these Conditions, Velorbis shall be entitled to replace the goods (or the part in question) free of charge or, at tVelorbis' sole discretion, refund to the customer, the price of the goods (or a proportionate part of the price), but Velorbis shall have, no further liability to the customer.

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